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Home » Privacy

Privacy

Protecting your privacy is important to Reflections AV Pty Ltd.

Whenever we collect and otherwise deal with your personal information, we are governed by the National Privacy Principles (NPP), which are contained in the Privacy Act 1988. Therefore, whenever collecting and dealing with information such as your name, address, email address or phone number, we are bound by the NPPs.

Whenever we collect personal information from you via our Web site, competitions or whenever you enter into conversations with Reflections AV, we will make every reasonable attempt to inform you of why we are collecting your information, to whom we will disclose that information and the purposes for which we intend to use that information.

In general, the purposes for which we collect your personal information include:

  • Ensuring your purchase of a product or service is recorded and maintained for warranty purposes
  • Keeping you up to date with the latest developments relating to the Audio Visual Industry and other products
  • Making you aware of special offers and ensuring that you are kept up to date with the latest Reflections AV product updates.
  • Being able to inform you of the results of competitions you have entered
  • To keep a record of on-line transactions as proof of purchase

What will your personal information be used for?

The information that you provide us on any forms that collect personal information will be used for the delivery of requested information, or communication from a sales person.

Reflections AV may also use this information to offer you some of our services and to keep you informed of everything that you may want to know about our products.

We will not sell your personal information

In using your personal information in this way, Reflections AV will not disclose personal information to market research firms. At all times, we will take great care to ensure that your personal information is protected and treated confidentially and in accordance with the Privacy Act.

Complaints & Further Information

If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act you should contact Reflections AV to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing.

All correspondence should be directed to:

The Privacy Compliance Officer
Reflections AV Pty Ltd
PO Box 60, Blackburn, VIC 3130