Terms and Conditions

In these Terms and Conditions “We”, “Our” or “Us” means Reflections AV and “You” or “Your” means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website.

1. Agreement deemed by use

(a) By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Reflections AV may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

2. Legal Capacity

(a)If you are under the age of eighteen (18) years you cannot place orders with Reflections AV. By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years.

3. Use of Materials, Graphics, and Text from this Site

(a) This site is owned and operated by Reflections AV Pty Ltd. Unless otherwise specified, the materials in this site are presented for the purposes of promoting Reflections AV products and providing information about Reflections AV to our customers.

(b) No material from Reflections AV on this site or any website owned, operated, licensed or controlled by Reflections AV may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way save for the following exception.

(c) Exception: You may download one copy of this site document on any single computer for your personal non commercial use, and may print hard copies for non-commercial use, provided you retain all copyright and other proprietary notices. Modification or use of the materials for any other purpose is a violation of Reflections AV copyright and other proprietary rights.

(d) Use of any material in this site on any other website or networked computer environment is prohibited.

(e) All trademarks, service marks, and trade names are proprietary to Reflections AV.

(f) All other rights are reserved by Reflections AV as the copyright owner.

4. Links to other Sites. (If applicable)

(a) Material in this site may contain links to external Internet websites. Reflections AV does not sponsor, endorse, adopt, confirm, guarantee or approve of any material or representations made in those websites.

(b) Reflections AV make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on other websites to which material on this site is linked.

(c) Reflections AV does not warrant that material on linked sites is free of any computer virus or any other defects or errors, infringements of intellectual property rights, nor does it authorise any such infringement by reason of the linking of this site to material on other websites.

(d) It is your responsibility to decide if you will accept the accuracy, currency and reliability of information found in external Internet websites which are linked to this site’s pages and you do so entirely at your own risk.

5. Linking to this Site

(a) Links to this site are permitted, provided the full html page is loaded and is not more than one layer from the index.html page.

(b) Links to individual graphics or to areas that are considered “security areas” that bypass any security protection or password protect that Reflections AV establishes are expressly prohibited.

6. Products and specifications

(a)Products and specifications described or implied on the Website are subject to change without notice.

7. Pricing

(a) All prices displayed on the Website are subject to change at any time without notice.

8. Shipping of the goods

(a)All prices listed on the Website exclude Shipping Costs. Shipping Costs are shown separately on the product detail page.

(b)We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. Reflections AV does not accept any liability for loss or damage suffered by anyone as a result of any such delays.

(c)Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

(d) The couriers or postal services nominated by Reflections AV will deliver Products during local business hours (9am to 5pm, Monday to Friday).

(e)Reflections AV is not responsible for the shipping times of Products. Reflections AV shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of shipping.

9. Online orders

(a)You may place an Order by following the instructions on the Website.

(b)Orders will be deemed to have been received by Reflections AV at the time Reflections AV sends an Order confirmation to Your nominated e-mail address.

(c)Reflections AV is an online business and will primarily communicate with Customers via e-mail. It is the Customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.

(d)Reflections AV may cancel Your Order at any time prior to dispatch of the Products.

(e)In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.

(f)Reflections AV does not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.

(g) Reflections AV shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Reflections AV (or its affiliates), and Reflections AV shall be entitled to a reasonable extension of time for the performance of such obligations.

9. Payment

(a) You may provide your nominated credit card during the purchase process described on the Website.

(b) Payment for Orders will be processed immediately upon confirmation of Your Order.

(c) If Your nominated payment method triggers our fraud prevention protocols, We may contact You to confirm additional details, or rescind the transaction. In this case, until your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.

10. Faulty or damaged goods

(a)Reflections AV will repair or replace faulty or damaged Products in accordance with the Warranty Terms and Conditions of the Manufacturer

(b)Nothing in these Terms and Conditions excludes the application of statutory conditions, warranties and guarantees.

11. Liability

(a)To the extent permitted by law: we will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

12. Limitation of Liability

(a) You waive and release Reflections AV, its servants and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this site.

(b) Reflections AV, its servants or agents shall not, under any circumstances be liable for any injury, loss or damage arising out of or related to the use, or the inability to use, the materials in this site. This limitation of liability includes but is not limited to incidental, special or consequential damages, damages for loss of business or other profits.

13. Jurisdiction

This site is controlled and operated by Reflections AV from its offices in Victoira, Australia and by use of this site you agree to submit to the jurisdiction of the courts of Victoria, Australia if a conflict arises from the use of this site. If you choose to access this site from other locations you are responsible for compliance with local laws, if and to the extent such local laws apply.

14. Severability

If any provision of the Terms and Conditions is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions. This is the entire agreement between the parties relating to the subject matter.

15. Products and Warranty

All products are sold only under the Manufacturers or product distributers standard warranty and no other warranty is available or applicable. Reflections AV is a reseller, not the maker of or otherwise responsible for any of such products.

16. Disclaimer

(a) The materials in this site are provided “as is” and without warranties of any kind, either express or implied.

(b) The information in the site is altered periodically and changes in circumstances after information is placed in this site may affect the accuracy of the information. It is your responsibility to assess and verify the accuracy, currency, completeness and reliability of information in the site’s pages.

(c) Reflections AV makes no warranties or representations express or implied regarding the quality, accuracy, completeness, timeliness, merchantability or fitness for purpose of any material in this site or product referred to in this site.

(d) Reflections AV makes no warranties that this site is free of human or mechanical error, technical inaccuracies or typographical errors.

(e) Reflections AV makes no warranties or representation that the material in this site will not cause damage or that the material is free from any computer virus or any other defects or errors or omissions and refers to the Limitation of Liability section below.

Privacy Policy

Reflections AV is committed to the protection of personal information in compliance with National and International Privacy laws and in particular the Australian Privacy Amendment Act 2001. Reflections AV will maintain the integrity of data collection, use and disclosure, accuracy, security, openness and access as outlined in the following document.

Your privacy is important to us. Reflections AV does not rent or sell your personal information to third parties.

Whenever we collect and otherwise deal with your personal information, we are governed by the National Privacy Principles (NPP), which are contained in the Australian Privacy Amendment Act 2001. Therefore, whenever collecting and dealing with information such as your name, address, email address or phone number, we are bound by the NPPs.

Complaints & Further Information

If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act you should contact Reflections AV to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing.

All correspondence should be directed to:

The Privacy Compliance Officer
Reflections AV Pty Ltd
PO Box 60, Blackburn, VIC 3130